Monday, July 23, 2012

Is There Hope For "Priority Support" After All?

Well, I'll hand it to Volusion. About a week after they announced their "Priority Support" for Gold, Platinum and higher levels of customers, I finally was able to get the special phone number for priority support.

It only took about a week.

Of course, once I got through on the priority support line, the newbie support rep still didn't have a clue as to how to fix my problem, but at least I didn't have to waste 45 minutes of my time to get no help.

What will I ever do now that I won't be waking up in the middle of the night with the same G-D on-hold music going through my head over and over like something from a bad SYFY-channel movie?

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